Terms and Conditions

Attendance Certificate

Once payment is made, the student will receive a receipt and, if desired, an attendance certificate or "Kindergeldbescheinigung" for German students.

"Kindergeld" (applies only to German students under 26 years old)

  • To be eligible for "Kindergeld," the student must be enrolled in a course of ten (10) hours per week of 45 minutes each. Capicúa classes from Monday to Thursday, along with Friday activities, exceed ten (10) hours of 45 minutes.
  • How to obtain "Kindergeld"?
    1. Once payment is made (1, 4, 6, 9 months or the full course), the student will receive, if requested, a "Kindergeldbescheinigung" issued by Capicúa via email, which must be sent to the relevant authority in Germany (Kinderstelle).
    2. The student will receive their "Kindergeldbescheinigung" based on the payment made. If opting for full course payment, only one (1) certificate will be required from the school, or the form needs to be filled out only once. If paying monthly, the certificate will be provided monthly.

Registration Fee

  • Registration is free for the 6, 9, and 10-month payment options.
  • The 1 and 4-month payment options incur a registration fee of €20.
  • Students enrolling in a second course in subsequent years are exempt from paying the registration fee again.
  • Students who decide not to attend classes for one (1) month or more and wish to return later must pay the registration fee again to secure their place.

Class Format: In-person or Online

  • Group classes are in-person.
  • If a government order prevents in-person classes due to extraordinary circumstances, such as a pandemic, natural disaster, or other public health emergencies, Capicúa Madrid reserves the right to temporarily move all in-person classes to an online format.
  • One-on-one classes (one-on-one course/DELE course) can be in-person or online.

Cultural Activities

  • Expenses related to cultural activities (tickets, transportation, etc.) are not included in the course fees.
  • Only students currently enrolled in a Capicúa course and up-to-date with payments may participate in cultural visits.
  • Due to factors beyond Capicúa's control (e.g., weather conditions), up to three (3) activities per year may be canceled.
  • During activities, Capicúa is not responsible for minors.
  • Activities will only be held with a minimum group of 4 students, without disadvantaging those who cannot attend due to personal reasons. Capicúa reserves the right to cancel any activities with fewer than 4 students.

Payment, Cancellation, and Refund Policy

  • Monthly course payments must be made in advance, by the 25th of the preceding month.
  • Capicúa reserves the right to deny entry to students who are not up-to-date with payments.
  • Payments are monthly and for the full month. It is a fixed amount (regardless of the number of class days, local or national holidays each month). There will be no discounts for days when the student cannot attend class.
  • Amounts already paid will not be refunded under any circumstances.
  • Payments are non-transferable, meaning a payment made by one student cannot be used for another.
  • Payment implies acceptance of these terms and conditions.

Temporary Absences of Students

  • If a student decides to leave school temporarily (up to one (1) month), the school only commits to securing their place with a payment of 50% of the monthly fee as a reservation.
  • Students who decide not to attend classes for one (1) month or more and wish to return later must pay the registration fee again to secure their place.

Group Courses: Changes in Number of Students

  • Grouping of homogeneous level groups: Throughout the course, Capicúa reserves the right to group students from different classes and even times, if their Spanish level is similar, to form a larger group of up to a maximum of twelve (12) students.
  • Groups of three (3) or fewer students: If, during the course, the number of students in a group is reduced to three (3) or fewer, Capicúa reserves the right to make necessary adjustments (schedule adjustment, integration into another group, opening a "one-on-one" course).
  • If a solution cannot be found with the affected students, Capicúa reserves the right to cancel the course that does not meet the minimum number of students. The cancellation of a course by Capicúa will result in the refund of the amount paid in advance that has not been fulfilled.
  • Completing groups up to a maximum of 12 students: Once the course has started, and without causing significant inconvenience, Capicúa may complete the group throughout the course up to a maximum of twelve (12) students.

Special Weeks

  • Special weeks are those with expected lower student attendance due to many schools being out of session. During these weeks (indicated in the school calendar), we do not continue with the curriculum. Instead, we focus on Spanish culture, such as traditional festivals, gastronomy, Spanish cinema, literature, political system, etc. We may also watch a movie and conduct an activity related to it to exploit this teaching resource. We also dedicate these classes to language games and conversation practice.
  • During these weeks, Capicúa reserves the right to group students from different classes and even change the schedule.

Teaching Material (Textbook)

  • The teaching material is necessary for teaching and very useful for reference. Therefore, it must be purchased regardless of how frequently the teacher uses it in class.
  • The teaching material is always complemented with additional materials (texts, games, interactive material, etc.) to support the learning of the four language skills (reading comprehension, oral and written expression, and listening comprehension).
  • Resale: Teaching material cannot be resold to Capicúa once purchased and paid for by the student.

Teachers

  • Capicúa will hire the most suitable teaching staff for each course and level.
  • Capicúa reserves the right to change teaching staff throughout the course.
  • Capicúa reserves the right to cancel, meaning not to make up, up to a maximum of three (3) classes due to health reasons or other personal reasons of its teaching staff.

Class Cancellations

  • Capicúa reserves the right to cancel, meaning not to make up, up to a maximum of three (3) classes due to health reasons or other personal reasons of its teaching staff.

Legal

Enrollment at Capicúa implies acceptance of the general terms and conditions detailed here, as well as the brochures and published materials.